Doorly — legal information

Privacy Policy

This Privacy Policy explains how Doorly, owned by ConnectMe C.B., collects, uses, stores and protects personal data in connection with guest registration, account access and secure operation of the platform.

Doorly Privacy Policy

Last updated: March 6, 2026

1. Data Controller

ConnectMe C.B.
Calle Mar 8
03189 Orihuela Costa
España
NIF: E42648907
info@connectme.es

Doorly is owned and operated by ConnectMe C.B. and provides a digital guest guide and property information platform for property owners, managers and guests.

2. What data we collect

Name and Surname
Address and other personal informations
Nationality
Document type and number
IP address and technical logs
Account access data, where applicable

3. Why we process your data

Purpose	Legal basis
System security and fraud prevention	Article 6.1.f GDPR – legitimate interest
Account access and verification	Article 6.1.b GDPR – performance of a contract

4. Is providing data mandatory?

Yes. Under Spanish law, including Ley Orgánica 4/2015 and INT/1922/2003, certain guest information must be collected and reported. Without this data, the stay cannot be completed legally.

5. Who has access to the data?

Policía Nacional or Guardia Civil, where legally required
Authorized technical service providers under data processing agreements
Hosting and email infrastructure providers compatible with GDPR requirements

6. Payments and Stripe

Doorly uses Stripe as a secure third-party payment processor. When making a payment, Stripe may process personal data such as your name, email address, billing address and card details.

Stripe acts as an independent controller for payment transactions. Doorly does not store or process full payment card details on its own servers.

Stripe Privacy Policy: https://stripe.com/privacy

7. Retention period

Personal data is stored for up to 3 years from the date of departure, or longer where required by law. Technical logs, including IP and system activity, are generally retained for 6 months unless a longer period is needed for security or legal reasons.

8. Storage and security

Data is stored on secure servers located within the European Union. We use HTTPS encryption, access control, secure backups and appropriate technical and organizational measures to protect personal data.

9. Your GDPR rights

Access your data
Rectify inaccurate data
Request deletion where legally applicable
Restrict or object to processing in certain cases
Lodge a complaint with the Agencia Española de Protección de Datos (AEPD)

10. Automated decisions

Doorly does not carry out automated decision-making or profiling based on your personal data.

11. Cookies and tracking

Doorly uses only essential session cookies required for proper operation of the platform. We do not use marketing or tracking cookies on the guest guide itself unless explicitly stated otherwise.

12. International transfers

Data is hosted within the European Union. If international transfers take place, they are protected by appropriate GDPR safeguards, such as adequacy decisions or standard contractual clauses.

13. Contact

If you have any questions regarding privacy or data protection in Doorly, please contact us at info@doorly.es.